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General Questions

How hard is it to build a website using BabyHomePages.net?
How will BabyHomePages.net use my personal information?
What privacy features does BabyHomePage.net offer?
How do I cancel my account and delete my site?
Why did I get an email containing my username and password?
Can I have more than one site?
My site is missing. How can I get it back?
How are subscriptions renewed? What happens if I cancel?
Can I pay using a check?
How do I change my method of payment?

 

How hard is it to build a website using BabyHomePages.net?
You will be surprised at how easy it is to build a site. You do not need any special tools or software. If you can send an email, you can build a website. Once you sign up, you will be able to enter your own administration area on your website where you enter your information, stories, picture and everything else using only your web browser.

How will BabyHomePages.net use my personal information?
BabyHomePages.net will not share ANY of your personal information without your consent with anyone ever.

What privacy features does BabyHomePage.net offer?
There are three different ways to make your site private. You can access them on the "Options & Security" page of your Administration Area.
1. The "Hide my Site" option keeps your site from appearing on any of the BabyHomePages.net lists (like on the front page) and BabyHomePages.net search results. It will also attempt to block your website from showing up on web search results (like Google).
2. You can also protect your site with a password on the “Options & Security” page. This allows only people who have the username and password to view your site.
3. You can block individual IP addresses from viewing your site. Please note: An individual computer’s IP address usually changes over time. Dial-up web surfers will probably have a different IP address every time they connect to the Internet.

How do I cancel my account and delete my site?
It's easy to cancel your account and delete your site. Just follow these steps:
1. Log in to your administration area
2. Go to the "My Account" page (the link is at the top of your administration area)
3. Premium members:
" Click either "Cancel Premium Site and Keep a Free Site" or "Cancel Premium site and Delete This Site" .
If you are not a premium member, click "Delete this site".

Why did I get an email containing my username and password?
It might be because someone viewing your site accidentally clicked the "Forgot password?" button. When someone clicks that link the username and password is emailed to the owner of the site. This keeps your username and password safe from anyone wanting to break in while making it easy for you to recover your lost password. Don't worry, if you didn't click the button, the person who did still does not know your user name or password. It just gets sent to your email address.

Can I have more than one site?
You can create as many sites as you want, but only one of them can be a basic (free) site. The others must be premium sites. To add another site to your account, click on the "Create another site" link on the top left side of any page in your administration area.

My site is missing. How can I get it back?
If you have not updated your site in 90 days, it gets deleted. However, if it has been less than 90 days since your site was removed, it can usually be restored. Please contact us with restore requests. Be sure to include your site name and any other information that will help us find your site.

How are subscriptions renewed? What happens if I cancel?
Subscriptions are automatically renewed. If you do cancel your subscription, your site will remain a premium member until the end of the billing period. After that it will be downgraded to a basic (free) site. Free sites remain active as long as you update it every 90 days.

Can I pay using a check?
If you do not wish to pay using your credit card or PayPal you can pay by mailing a check or money order. In order to do so, please print and fill out this form, and mail it to the address listed.

How do I change my method of payment?
A: You can change your payment method at anytime by following these steps:
1. Log in to your administration area and cancel your current subscription from the ‘My Account’ page. Your site will remain a premium site until the end of that billing cycle.
2. After canceling, you will see the expiration date of your account on your ‘My Account’ page.
3. To change to another payment, simply upgrade to the Super Baby Club again (http://www.babyhomepages.net/super-baby-club.php).
Quick note: Even if you let your subscription lapse, you can sign up within 60 days to get all of your pictures and everything else back.

 

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